Terms and Conditions
GENERAL CONDITIONS OF SALE
These general conditions regulate the distance selling relationship between Mondial Power Led, S.L. and the user or client, in accordance with the legal provisions and Spanish regulations.
The descriptions, illustrations and/or photographs of the products offered on this website are intended to show a general idea of ??them and none of them will form part of the sales contract between the company Mondial Power Led, S.L. and the user or client.
PRICES
The final prices of the products are those that appear on our website at the time of placing the order.
The marked prices are indicated in euros. The costs of delivery, transport and taxes are clearly specified when placing the order.
ORDER PROCESSING
The company will deliver the orders to the address indicated by the customer.
The client will request the invoice via email to administracion@mondialpowerled.com. Orders will be processed once payment has been confirmed.
The shipment will be made within 48 h to 72 h- Subject to any setback that does not depend on our company or the transport company, such as specific times such as Black Friday, etc.
The availability of the products offered by the company Mondial Power Led, S.L. may vary depending on demand. Although the company Mondial Power Led, S.L. updates its stock periodically, the product requested by the customer could be out of stock at that time, in which case, it will be the customer's power to choose the most appropriate solution, these being between the retention of your order until it is completed, the partial shipment of your order, partial payment or total payment.
In case of non-execution unavailability, the customer will receive an informative email indicating the reason, the different options and the approximate time for delivery of your order.
PAYMENT METHODS
Mondial Power Led, S.L. We make it easy for you to pay quickly, comfortably and above all, in the safest way possible.
Our virtual payment system will be directed to an encrypted platform owned by the owner of the payment system (in our case POS). In this way, no payment data is stored on our servers.
In order to make your purchase we currently offer you the following payment methods.
·Payment by VISA or MASTERCARD card: Payment by VISA or MASTERCARD card will be made in accordance with the requirements and protocols established by the issuing entity of the corresponding credit card, making the payment according to the conditions established by said entity.
In the event that the system reports the denial of the card, the order will be automatically cancelled, informing the customer of said cancellation online.
Those responsible for Mondial Power Led, S.l. are not responsible for any eventuality that could take place in the payment process by credit card and that is derived from the requirements established by the credit card issuing entity or from the breach of the requirements established by the international regulations of Electronic Commerce security.
In the event that the client continues to be interested in acquiring the items, they may proceed to pay for them through any other means of payment enabled and referred to in this clause.
· Payment by bank transfer. Payment by bank transfer will be made to the current account number enabled for this purpose. When the company has confirmed the amount in the bank account, the shipment of the material will be executed.
Beneficiary: MONDIAL POWER LED,S.L.
SABADELL BANK
Account number: ES34 0081 0267 8400 02214323
In the sender or ordering field of the transfer, the order must be indicated, as well as the name and surname of the person making the purchase.
The term to order the transfer, once the order is made, is seven working days, the order will not be considered effective until the corresponding deposit is confirmed and, therefore, the delivery times begin to count from this date.
DELIVERY AND RETURNS
Deliveries will be made to the address indicated in the order by the customer and/or user, likewise returns will be sent by email to administracion@mondialpowerled.com for the same, provided that it is authorized by the company Mondial Power Led, S.L.
Shipping costs will be free as long as the total amount of the purchase exceeds €300 in the peninsula, €300 in Portugal, and €300 in France.
The customer when receiving the material within a maximum period of 14 days after the delivery date and, in the event of observing any defect in the products or in the event of any other incident related to the delivery, including incomplete, erroneous delivery or the non-delivery of one or more products contained in the order, you must notify it in the most detailed way to the email address info@mondialpowerled.com
If the customer does not make such notification within the indicated period, it will be definitively assumed that the products are, in all respects, in accordance with the delivery and free from any defect that is evident on reasonable examination, and consequently, will consider that the client has accepted the products.
Under no circumstances, Mondial Power Led, S.L. will have the obligation to compensate the customer either for the failure to deliver on time or delay in the delivery of all or part of the products for any reason, or for any consequential or other loss arising from the failure or delay in Delivery.
RIGHT OF WITHDRAWAL AND CLAIMS
You can request a partial or total return of your order within 14 calendar days of receiving it. The transport costs derived from the return must be paid by the client. To request a return, contact us at the email address info@mondialpowerled.com, indicating the order number on which you wish to make the return.
Returns of material must be previously authorized by our commercial department and must always be in original packaging and products without deterioration.
The customer must return the material to Mondial Power Led, S.L. postage paid, once the material has been received and its condition checked, Mondial Power Led, S.L. will pay the amount of the material to the customer.
During the return process, the customer is responsible for any loss or damage to the product(s).
The acceptance by the company of the return of the products, will be subject to said products to which the return refers, being returned to the company immediately and properly packaged, to the address that has been notified to the client.
APPLICABLE LEGISLATION AND JURISDICTION
Purchases made at www.mondialpowerled.com are subject to current Spanish regulations and other concordant legislation, understanding purchases made at the address of: C/ Calderón, 3. Alcoy (Alicante) Spain.